Field Notes

Practical notes on AI agent deployment.

Short essays on where agents fit, how teams should sequence implementation, and which technical choices actually change the operating model.

Team PlaybookJuly 24, 20258 min read

Retail Merchandising Agents for Store Feedback

A field note on where retail merchandising agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
Agent GovernanceJuly 17, 20258 min read

Energy Operations Agents for Inspection Follow-Up

A field note on where energy operations agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
OperationsJuly 10, 20258 min read

Fleet Maintenance Agents for Work Order Triage

A field note on where fleet maintenance agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
OperationsJuly 3, 20258 min read

Travel Operations Agents for Disruption Handling

A field note on where travel operations agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
Team PlaybookJune 26, 20258 min read

Professional Services Agents for Project Status

A field note on where professional services agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
OperationsJune 19, 20258 min read

Managed Services Agents for Ticket Escalation

A field note on where managed services agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
Team PlaybookJune 12, 20258 min read

Accounting Firm Agents for Client Document Chasing

A field note on where accounting firm agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
OperationsJune 5, 20258 min read

Private Equity Operations Agents for Portfolio Reporting

A field note on where private equity operations agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
Implementation StrategyMay 29, 20258 min read

SaaS Implementation Agents for Customer Launch Plans

A field note on where SaaS implementation agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note
OperationsMay 22, 20258 min read

Ecommerce Operations Agents for Returns Exceptions

A field note on where ecommerce operations agents can fit, how to pilot it safely, and which operating metrics prove whether the workflow actually changed.

Read note